Remove – Effective Guide

It seems that I have a malware downloaded on my PC. This malware constantly redirects me to a website called whenever I open my browser. But my antivirus program cannot detect it. I have no other way but re-install my browser. However, this doesn’t work, neither. I have no experience of dealing with malware, so I hope you can help me out. Thanks.

Problem Analysis:
Your problem is caused by a malware called To be more specific, it is a browser hijacker which is designed to hijack users’ web browser and redirect them to undesirable websites. A browser hijacker may be easily removed by a general antivirus program, since it is not recognized as a malware in the database. So, you need to use a specialized malware removal tool to get rid of it completely.


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What Is


Threat Name
Category Browser Hijacker
Threat Level Medium
Target Browser Internet Explorer, Mozilla Firefox, Google Chrome, Safari, etc
Spreading Ways Freeware, spam emails, malicious websites, supicious ads, etc.
Behaviors Change browser settings; Redirect search results; generate popup ads; collect personal information
Removal Solution Download and use an exclusive malware removal tool to remove the browser hijacker immediately! is a type of browser hijacker that can hijack your browser and cause some problems on your computer. Generally, if your computer gets infected by this browser hijacker, your web browser’s settings will be modified by it automatically. If you have more than one web browsers installed on your machine, it is possible that all of them will be affected by the browser hijacker. Soon you wil find that your homepage is changed to this website It appears to be a search site that provides search service and quick links to access various hot sites. Besides, it will display ransom adverts on its page. Just as the screenshot below shows:


You may have tried resetting the homepage back to your favorite one several times but not succeed. This is because that the browser hijacker will alter your browser’ shortcuts and make some changes to your registry settings, so that it can keep its own website popping up as your homepage or start page. This browser hijacker may also make modifications to your HOSTS file in your system. As a result of this, every time you type a website URL into the address bar and press Enter, you might be redirected to an unwanted website instead. Besides, this browser hijacker may add some URLs that point to dubious websties to your Favorites. If your computer is not well protected, visiting those websites will be dangerous that some malware programs could be automatically downloaded on your computer.

Attention: If your computer has been infected by browser hijacker, you should take immediate action to clean it out of your PC, or else you may suffer from various unwanted problems, such as browser redirection, receiving annoying popup ads, getting other malware downloaded and personal information being collected, etc.


How Does Get into Your PC?

This browser hijacker can get into your computer in several ways. One of the most common ways is that it comes by bundling with third-party software. Nowadays, to make their own product free, many software developers promote other programs/toolbars/adware programs/browser hijackers by bundling them with their software. The creators of make a deal with some software developers and have this browser hijacker being spread widely. If you happen to download and install a piece of software bundling with this browser hijacker, you will probably install it on your PC. To avoid installing a browser hijacker or other potentially unwanted programs, please watch for additional programs that are being installed along with the desired software and always read carefully the disclaimers or agreements that appear during the install process – make sure you uncheck the unwanted programs or decline to install the software if you find the agreements weird or inacceptable.

Other than coming with freesoftware, can also get into your PC through spam e-mail attachments. Cyber hackers can randomly send emails with infected attachments to thousands of computer users. If you are one of the recipients and open the attachments carelessly, some malicious codes will be automatically downloaded and the browser hijacker will be activated.

Some malicious websites can also be used to distribute the browser hijacker. By using the means of drive-by download, cyber hacker can make the browser hijacker be downloaded on your machine immediately upon you visit the malicious websites. Another way is to use the suspicious or deceptive popup ads. You may receive a popup window pretending that your system is infected and recommending you to download a certain program to fix the problem. When you click and download the prompted program, you will get the browser hijacker downloaded instead.

Guide to Remove from Your PC Completely is not hard to remove if use the appropriate method. In the following, we will provide two methods to clean this browser hijacker from your computer. One is the automatic removal method, and the other is the manual removal way. You can choose the method that most fits you. Please follow the removal guide below to get rid of right now!

» Option 1: Automatically remove the browser hijacker with Plumbytes (Recommended)

Effectiveness aside, this method is highly recommended, especially for those novice computer users, since it has less complicated steps and lower risk of causing system damage due to wrong operations. If you are not expert at computer, it should be a better option.

What is Plumbytes and why choose it?

Plumbytes is a professional anti-malware program that can scan your computer system for a wide range of malware threats like browser hijackers, adware programs, Trojans, viruses, worms as well as potentially unwanted program, etc. It will perform a deep scan through your hard drives, registry and won’t let any threats escape from detection. After the detection, this program will allow you to select and remove all found items from your PC within a simple click.

This program is recommended because that it can detect threats that many other antivirus programs fail to pick up, especially those hard-to-detect browser hijackers and adware programs. Besides, Plumbytes provides 24X7 online assistance that you can get help from the highly experienced technicians if you have any malware problems which cannot be fixed by the program automatically.

Now you can install and use Plumbytes to clean from your computer by following the steps below:

Click the button below to download Plumbytes Anti-Malware setup file on your PC.

download removal tool button

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Open the installer after it has been downloaded successfully , and then follow the instructions to install the anti-malware program on your PC.

You can change the default installation language on the top right corner. Click on the INSTALL button and the setup wizard will start.

install Plumbytes Anti-Malware step 1

When installation is completed, this malware infection removal tool will automatically update its database and perform a new scan for your computer system. It will scan through the whole computer for all kinds of potential threats.

Plumbytes Anti-Malware starts scan

You can browse the details of scanning results while the scan is in process.

The time for completing the scan depends on the particular condition on individual computer system. After the scan get finished, all detected threats will be marked and you can remove them all by simply clicking on “REMOVE NOW” button.

If there is any safe program being wrongfully flagged as malicious item and you want to keep them on your computer, you should deselect that and click “REMOVE SELECTED” button.

Plumbytes Anti-Malware remove threats

Restart your PC to make the change take effect.

Important Note: The free version of Plumbytes Anti-Malware only supports the malware scan. If you want to want to clean all detected threats, you need to buy its registered version.

By now, should have been removed from your PC. If for some reason you cannot remove the browser hijacker with this program, you can try contact the tech support for further help.

» Option 2: Manually remove the browser hijacker by taking the following steps (Not for Novice Users)


Warm tip: If you are a novice user and has less experience in dealing with malware removal, it is not adviced that you perform the manual removal of If any mistake occurs during the removal process, it could result in some unexpected pproblems like system errors, data loss and program failure. For the security reason, we highly recommend using an automatic malware removal tool to get rid of the browser hijacker.

Step 1: Remove the browser hijacker from your web browsers.

When hijacking your web browsers, the browser hijacker may have changed your homepage to its own. What you need to do is remove its website URL from the Home Page field on your browsers.

Mozilla Firefox:

Open Mozilla Firefox browser. Click the Tools menu and then click Options.

click options-firefox

In General tab, delete the unwanted website address from the Home Page field, and then enter a new website address that you prefer.

delete_unwanted address-firefox

Internet Explorer:

Open Internet Explorer browser. Click the gear icon and select Internet Options from the drop-down list.


Under the General tab, remove the unwanted website address, type your preferred one and then click OK.


Google Chrome:

Open Google Chrome browser. Click on the Chrome menu in the top right corner and select Settings from the drop-down list.

click settings-chrome

In the open page, click Set pages under On startup.

click setpages-chrome

A small window will open. If you see an unwanted website URL there, highlight it and click the X button to delete it.

delete_unwanted website address-chrome

Back to the Setting page, locate Appearance, tick Show Home button, and click the Change link.


In the popup Home page window, delete the unwanted website URL and click OK.

remove_unwanted website address-chrome

Step 2: Fix browser shortcuts modified by the browser hijacker.

The browser hijacker may modify your browser shortcuts so that you will be redirected to its own domain page whenever your open the web browsers. Now follow these steps to fix the shortcuts in all affected web browsers.

Internet Explorer:

Right click the icon of Internet Explorer on your desktop and click the Properties option.


Under Shortcut tab, locate Target, and then delete the unwanted website URL located after “…iexplore.exe”. Click OK to save the change.


Mozilla Firefox:

Right click the icon of Firefox on your desktop and click the Properties option.


Under Shortcut tab, locate Target, and then delete the unwanted website URL located after “…firefox.exe”. Click OK to save the change.


Google Chrome:

Right click the icon of Chrome on your desktop and click the Properties option.


Under Shortcut tab, locate Target, and then delete the unwanted website URL located after “…chrome.exe”. Click OK to save the change.



Step 3: Delete the browser hijacker’s related files & folders from computer.

Open the local disk C, and navigate to the following directories. Look for if there are any folders or files related to the browser hijacker; if there are, delete them.

%Program Files\%
%Program Files\%
%Documents and Settings\%

You can also use the Windows search function to search for the related files and folder. Double click the “Computer” icon from your desktop, enter “” into the search box and wait for the search results. Once you find any item related to the browser hijacker, delete it from your PC.

search in local C

Step 4: Delete the browser hijacker’s related registry entries from computer.

Press Window key + R key at the same time, and a Run command box will open. Type “regedit” into the box and click OK. This will open the registry editor.

type regedit

Now click Edit and select Find option.


In the popup window, type “” into the box and click Find Next. Wait for a while until you get the search results.

Delete any entry, key or value related to the browser hijacker. Press the F3 key to repeat the searching. Then, delete any entry, key or value related to the browser hijacker. To aviod missing any item, please try searching the related items several times, until you find no item related to the browser hijacker.

Warm tips: If you cannot find any files or enries related to the browser hijacker in the above two steps, please do not recklessly delete any items that you are not sure . This does no good to the removal of, and you even could cause unwanted damage to your system. To be secure, it is highly recommend that you use an exclusive malware removal tool to help clean those files and entries automatically instead.


How to Prevent Being Infected by Browser Hijackers and Other Malware?

A must-have first step in proteting you computer malware free should be installing a powerful anti-malware program and update it regularly. It’s important you understand that anti-malware program is less an active protector than it is an insurance policy. We keep it just in case it does. To protect your computer from malware, especially those highly dangerou threats like ransomware, it is worthy investing a reliable anti-malware program. .

Browser hijackers and other malware often attack your computer by exploiting the vulnerbilities found in your system. Hence, it is important that you keep you operating system up-to-date with the lateset service packs and patches.

Malware can also take advantage of the software flaws to infect your machine. So, you should make sure all software including web browsers installed on your PC are updated regularly. By doing this, your computer can have an almost 30% lower risk of being infected by malware.

Most users get malware infections because they are not careful when surfing online. So, having a good surfing habit will also help protect you from many forms of malware such as browser hijacker.

To sum up, is deemed as a harmful browser hijacker that can bring all kinds of problems to you. For example, it can modify your HOSTS file and redirect you to some malicious or deceiptive websites from which you may download potentially unwanted program or even malware programs. To fix the problems caused by this browser hijacker, you need to clean this threat out of your PC first.

As we have offered above, you can remove this browser hijacker either in the manual way or the automatic way. Most users will choose the manual one since it is free. However, the manual removal result is not so satisfactory. The reason is simple: they fail to find out and delete all traces related to the browser hijacker. Actually, this browser hijacker may hide its relevant files and folders in somewhere of your system, so that it is not easy for user to find them out with their naked eyes. In most cases, human is smarter than a tool, but in some case it is not. As for malware removal, a tool is more professional. To remove quickly, safely and effectively, you need a tool that can automatically detect the files and entries of the browser hijacker for you!

download removal tool button

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You can also watch this video to learn how to perform the removal of

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