How to Remove startpage.navsmart.info (Virus Removal Guide)

Hello,Several days ago I got browser hijacked by startpage.navsmart.info. It infected all three of my browsers Google Chrome, Firefox, and Internet Explorer. I fixed IE and Chrome by resetting those browsers. However I can’t remove it from Firefox. Startpage.navsmart.info is my start page now no matter what I do including refreshing Firefox, restoring start page to default and to my original start page. To make matters worse I can’t find startpage.navsmart.info anywhere in my system It’s not in program files, add/remove programs, the registry, startup, services,  and not in processes when I open task manager. I have removed all addons and extensions from Firefox as well. I’m running Windows 7.Thank you for your help!

If you are having the problem of being redirected to startpage.navsmart.info, you can try the troubleshooting steps in this post to fix the issue. For safety’s sake, it is suggested that you get a professional malware removal tool to perform a comprehensive system scan and remove the browser hijacker completely.

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1.What is startpage.navsmart.info?

Startpage.navsmart.info is a fake search engine which is actually a browser hijacker installed as a part of freeware. This unreliable website will take over your browser and show pop-up windows on your desktop with phishing contents and bogus information trying to tricking you to download potentially unwanted programs. It is a completely untrustworthy website which aims to gain control of users’ web browsers. The address bar a compromised browser will reload in a flash, the user will be taken to other advertising sites – this is one of the most remarkable features of the browser redirect virus.

Most deceptive search engines claim to provide a quick and precise search result to users and enhance their browsing experience. But in fact their main goal is to link you to visit third party websites or specific sites so as to improve website ranking and increase website traffic. Thus, the developer of the malware may generate revenue.

Startpage.navsmart.info

In addition to constant redirection to unwanted websites, another malicious impact is changes to browser settings. They can be listed briefly as follows.

  • Blocking access to certain functions (parts or all of the internet options screen, registry editor etc).
  • Changing to reset (iereset.inf) file to prevent user being able to “reset web settings” within the internet explorer options screen.
  • Automatically add sites to your “trusted zone”.
  • Hijacking URL prefixes.
  • Altering your winsock list of providers used to resolve domain names.
  • Adding a proxy server so all your traffic could be intercepted.
  • Altering your user stylesheet (normally used for visually impaired users), thereby changing the way websites appear.

Attention!

If you don’t remove startpage.navsmart.info browser hijacker and its related malware quickly, your browsing activities will always be interrupted by unwanted redirects and your private information might be in danger. You should take quick action to remove this browser hijacker without right away!

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2.Why Is startpage.navsmart.info Hard to Remove?

For most users, startpage.navsmart.info is rather hard to remove. No matter how they try to remove this browser hijacker from their browsers, it can come back again and again. Why? The reason is quite simple actually: a browser hijacker doesn’t have a visible and detectable program so that many common antivirus programs cannot detect and delete it. Users know that their computers get infected by a browser hijacker as they notice the change of the browser homepage. However, most antivirus programs can’t be so smart that they can recognize a browser hijacker by detecting the changes of browser settings. This is the main reason why users cannot completely remove a stubborn browser hijacker even though they have tried several antivirus programs.

 

3. startpage.navsmart.info Removal Guide

This browser hijacker could get itself associated with some of the important system services which enables it work as a necessary operating system process. This makes it more difficult to locate and identify the malicious file on the infected system. Even if you are able to identify the malicious component, it can be a tough task to delete the file because the file is running as part of operating system file.

It is highly recommended running a smart malware removal tool to run a full system scan. If your current antivirus program can’t detect any traces of a browser hijacker, then you can try using the malware removal tool provided below:

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startpage.navsmart.info Manual Removal Instructions

End relevant process from Task Manager
  1. Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:
  2. Users should check from Task Manager and see if there is any relevant process occupying the system resources and then end it immediately.

Task manager

Remove related program from control panel

For Windows 7/Vista

  1. Start menu > Control Panel > Programs > Uninstall a program.
  2. Now find out the threatening programs or something suspicious then click “Uninstall/Change” like below.

control panel

For Windows 8

  1. Click Charms bar > Settings > Control Panel.

windows8controlpanel

2.Search for “Uninstall a program” and click on it.

3.Look for suspicious programs, select them and click “Uninstall”.

Remove Malicious Extension and startpage.navsmart.info from Your Browser

Internet Explorer

Click on the Tools menu and select Internet Options.

INTERNETOPTION

Replace the URL of the browser hijacker and enter another web address that you want to set as home page under Home page in General tab.

Click on Apply and OK.

 FIELD

 

Click on the Tools icon at the top right corner of the Internet Explorer and select Manage Add-ons from the context menu.

manageaddon

Select Search Providers from list of Add-on Types.seachprovidersearchprovider

If the dubious search engine is your current search provider, you need to select the other search engine like Google or Bing as default and then you are allowed to remove malicious search engine.

You can also check for unwanted browser toolbars or extensions in Toolbars and Extensions.

extensions

As long as you find any malicious item, select it and click on Disable.

disable

If your browser homepage still gets redirected to unwanted websites, you may need to fix the browser shortcut manually.

Right click the shortcut of IE browser and select Properties.

 

properties

Look at the Target field, delete everything following Internet Explorer\iexplore.exe” and click on OK to apply the change.

shortcutpng

Mozilla Firefox
1. Open Mozilla Firefox.
2. Click Menu > Options.

foxoptions


3.
In General tab, delete the unwanted website URL and enter a new home page link.

generaltab

4. Switch to Search tab, choose the unwanted search engine and click on Remove.
5. Click Menu > Add-ons.

extensions

6. Choose Extensions tab, click on Remove button to uninstall the unwanted browser extension.
7. Choose Plugins tab, choose Never Activate to stop the malicious plug-in from running.

activate

8. Close the browser and restart it.

 

Google Chrome
1. Open Google Chrome.
2. Click on More icon > Settings.

googlesetting

3. Click on Change under Appearance.

change

4. You will see that the homepage as well as new tab page are set as the web address of the browser hijacker. Delete it and input a new web address you like and click on OK.

change2

5. Click Manage search engines… Under Search you can find that your search settings are under control of unwanted search engine.

6. Make Google or other famous search engine as your preferred search engine before you delete the unwanted one.

7. Delete the malicious search engine from the list and click on Done.

8. Choose Extensions from the left pane, click on the trash bin icon to remove the unwanted search engine.

privacy

9. Close the browser and restart it.

Remove startpage.navsmart.info with an Automatic Removal Tool

Download Plumbytes Anti-Malware, the effective remover of browser hijackers on your computer now.

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Run the setup files after it has been downloaded successfully, and then follow the instructions to install Plumbytes Anti-malware on your PC.

You can change the default installation language on the top right corner. Click on the INSTALL button and the setup wizard will start.

install program

When the installation is completed, this program will automatically update its database and perform a new scan for your computer system. It will scan through the whole computer for all kinds of potential malware threats.

scaning

You can browse the details of scanning results while the scan is in process.

The time for completing the scan depends on the particular condition on individual computer system. After the scanning gets finished, all detected threats will be marked and you can remove them all by simply clicking on the “REMOVE NOW” button.

If there are any safe programs being wrongfully flagged as malicious items and you want to keep them on your computer, you should deselect them before clicking the “REMOVE SELECTED” button.

scan completed

Once the program finishes the removal, please restart your PC to make the change take effect.

Important Note: The free version of Plumbytes Anti-Malware only supports the malware scan. If you want to want to clean all detected threats, you need to buy its registered version.

Browser hijacker like startpage.navsmart.info not only sabotages your browser settings, but also puts your computer at the risk of getting infected with other malwares by redirecting you to some phishing websites. There is no exaggeration to say that tolerating startpage.navsmart.info at your computer is equivalent to exposing yourself to a pack of ready malwares. For this reason, we strongly and kindly suggest you remove this virus as soon as possible when it comes to you. If you don’t know how to remove it or you are worry that there are still plugins left in your computer, take the coupon and try the tool below!

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Tips: You can also watch the video below learning how to remove startpage.navsmart.info.

 

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